Privacy Policy

At ReefKG, we value your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile app, and related services (collectively, the “Services”).

By creating an account or using ReefKG, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, login credentials (including sign-in via Google or Apple).
  • Tank & Environmental Data: Tank size, livestock details, dosing schedules, testing logs (alkalinity, calcium, magnesium, salinity, pH), water parameters.
  • Usage Data: Device type, IP address, in-app actions, preferences, notification settings.
  • Exports & Records: CSV or PDF reports generated by you through the app.

 

2. How We Use Your Information

We process your information to:

  • Provide personalized dosing recommendations.
  • Generate real-time alerts and maintenance guidance.
  • Improve and optimize our algorithms and user experience.
  • Communicate with you about service updates, reminders, or support.
  • Conduct anonymized research and analytics to enhance reef care outcomes.

 

We do not sell your personal information to third parties.

 

3. Data Sharing

We may share your data only with:

Service Providers: Cloud hosting, analytics, or error tracking tools to keep ReefKG secure and functional.

Authentication Providers: Google and Apple, if you use their login features.

Legal Compliance: When required by law or to protect ReefKG’s rights and users.

 

4. Data Retention

We retain your personal and tank data only as long as your account is active or needed to provide our Services. If you delete your account, we will remove your data within a reasonable timeframe, except where retention is required by law.

 

5. Your Rights

Depending on your location, you may have the right to:

  • Access and download your data.
  • Correct or update inaccurate information.
  • Delete your account and associated data.
  • Withdraw consent for notifications or data processing.

 

6. Security

We use industry-standard security practices, including encryption (SSL/TLS), password hashing, and restricted access protocols. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

 

7. Children’s Privacy

ReefKG is not designed for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with data, please contact us for removal.

 

8. Changes to This Policy

We may update this Privacy Policy to reflect new features or legal requirements. If changes are significant, we will notify you via email or app notification.

 

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

info@reefkg.com